Commercial support for Autopsy®

Basis Technology provides an enterprise-level standard commercial Support and Maintenance Subscription (SMS) option for individual investigators, their labs and organizations.

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Your subscription to Basis Tech SMS services includes:

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Support Tickets

Fixed number of support tickets per year

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Live Troubleshooting

Email and phone support available 10 a.m. to 5 p.m. EST Mon-Fri

Ticket Tracking

Easily refer to each issue you report

Engineer Access

Guaranteed 24 hour response time during business hours

Module Support

Autopsy and Basis developed modules

Custom Development Support

Any custom development that occurs for your organization

Find out more about how we can help to support your lab or agency. Use the form below to tell us more about your organization’s needs: